Roberta Botello, Executive Assistant to the CIO
The Office of Information Technology (OIT) is happy to announce a more efficient method to report suspicious email and for our users to handle junk emails. The Outlook Report Message button will allow for more efficient handling of suspicious emails and make our systems more secure.
UCO users will be able to report e-mail messages as Junk, Phishing or Not Junk with the click of a button.
Simply select the ‘Report Message’ button from the menu at the top right-hand corner of Outlook.
If a user receives an e-mail in their Junk e-mail folder that is legitimate (not junk), they can use the button to report the message as ‘Not Junk’ and the message will be moved back to the Inbox and the sender of the e-mail will be added to the Safe Senders’ list for that user.
If a user receives an e-mail in their Inbox that is potential Junk, they can use the button to report the message as ‘Junk’ and the message will be moved to the Junk e-mail folder and the sender will be added to the ‘Blocked Senders’ list for that user sending e-mails to the Junk e-mail folder for the user in the future.
If a user receives an e-mail in their Inbox that is potential Phishing, they can use the button to report the message as ‘Phishing’ and the e-mail will be sent to firstname.lastname@example.org. It will not block the sender from sending the end user messages in the future and it will not add the sender to the ‘Blocked Senders’ list.
For more information, review the Reporting Suspicious Email knowledge base article (KBA) or call the UCO Service Desk at 405-974-2255.