Tech Corner: But really, how do I telework?

Stephanie Edwards, Manager of Web Strategy and IT Communications 

So you got your Emergency Telework Agreement processed to keep working through the COVID-19 pandemic and now you’re ready to get to work. Where to start?  

You’re set up to telework, now what? 

The Office of Information Technology has organized resources to help minimize the impact remote working may have on your daily work to-do list.  We have compiled all of the resources into a single Telework Assistance page.  

Don’t have the time right now? The following is an overview of our most asked questions. 

What technology resources will work best for you? 
There are a variety of resources that you can use to keep your day going just as scheduled. Face-to-face (F2F) meetings can continue virtually, access files remotely, conference calls just got better.   The Business as Usual and Continue Teaching webpages provide new resources and information as it becomes available. 

Do you Have a meeting scheduled this week and all of your resources are in different locations? 

We provide several options for Remote Meeting Setups and online Collaboration Spaces.  You can find information on each and determine which best meets your needs on the Business as Usual webpage, under Communication and Collaboration.  

Do you need to make a phone call or check your voice messages?  

Your desktop phone is able to ring directly on your remote computer with WebEx Teams. Find more information on how to set up your devices to ring your extension in your telework location on the Business as Usual under Phone Services
 

Do you need a file on-campus file shares or to access something on your desktop computer?  

You can connect to the UCO Network through our VPN and then access UCO File Shares or you can log directly into your desktop computer.  

You may also consider Office 365 and One Drive.  

Information for these services and more can be found on the Business as Usual webpage under Access Your Resources.   

Would you like to learn more about telework resources?  

The Technology Resource Center and Center for eLearning and Connected Environments are partnering to provide training or assistance with any of these services or 1:1 consultations to get you organized. There are several upcoming training sessions, both instructor-led and virtual 

Upcoming online training sessions cover: 

  • D2L Foundations 
  • Webex Introductions 
  • Using Webex and Teams to Collaborate 
  • Using Webex and Teams with Students 
  • Office 365 and OneDrive 
  • Open Labs for Assistance 

Check out the Help and Support webpage with the schedule and details for each session and options to book your 1:1 consultation. 

If you have any questions or need more information contact the UCO Service Desk by phone at 405-974-2255, email support@uco.edu or online at support.uco.edu. We are here to help ensure you have the information and guidance to continue to effectively telework. We will also continue to update the maintain the knowledge base articles for Alternative Instructional Delivery and  Telework Assistance