Skip navigation

October 13, 2021

What is Civitas? 

Civitas is a robust, real-time analytics dashboard that allows users the ability to make sense of student data coming from Banner and D2L. Predictors and filters can be used to review data and develop insights into student success and help identify appropriate engagement opportunities and timing.

Using the information, departments, colleges, and teams across the university can make policy decisions, launch outreach, understand the impact and ROI of student success programs, remove barriers, and improve equity through eliminating achievement gaps.

Civitas Training

The Office of Information Technology will coordinate the delivery of training by Civitas for UCO to take advantage of this robust solution.

The initial Overview session will be geared towards all potential Civitas users and will be used as a way to introduce the tools, options, and capabilities of the system. Additionally, users will be provided with an overview of the different roles within their department that may benefit from the use of the system overall.

Following this session, learners will be asked to work with their departments to identify which of the additional, hands-on training sessions they should attend.

Additional information, insight, and a question/answer time will be provided during the overview session.

Training sessions are available to all, but sessions build as prerequisites for the next level of training and system access. You may not need to attend all sessions based on the role determined by you and your department.

*All sessions will be recorded and shared via the UCO Learning Center.

Register for Civitas Training in the Learning Center


1. Overview of Civitas: Thur. 10/21 @ 10:00am-11:30am

  • Target Audience: All Users
  • Length: 1.5 hours
  • Topic: A general overview of Civitas and the three areas; Illume, Impact and Courses. The facilitator will detail the focus for each piece, how the three areas interact, the types of questions that can be addressed using UCO-specific examples, and an overview of navigation for consumers. Additionally, Civitas and UCO will work together to provide user type descriptions and request for areas to identify user type for all involved with the understanding that “creators” will have 2-6 hours of additional training in order to efficiently understand and uses the various pieces.

2. Illume Hands-On: Mon. 11/1 @ 1:00pm-3:00pm

  • Target Audience: Illume Creators & Communicators
  • Prerequisites: Overview Session
  • Length: 2 hours
  • Topic: This area is the big piece that most people think of; a tsunami of data. Illume allows you to learn about the student experience at our institution and identify a subpopulation of students who would benefit from some type of engagement. Using analytic models built specifically for our institution through the lenses of the data points to see who is more likely to persist.

3. Impact Hands-On: Wed. 11/10 @ 1:30pm-2:30pm

  • Target Audience: Creators Only
  • Prerequisites: Illume
  • Length: 2 hours
  • Topic: This session will focus on how different events, programs, etc. impact a group of students. Civitas will review how to upload a list of students who participated in something specific to provide a quantitative analysis of the impact of engaging in that support/service/initiative.

4. Courses Hands-On: Tues. 11/9 @ 10:00am-11:00am

  • Target Audience: Creators Only
  • Prerequisites: Illume
  • Length: 1 hour
  • Topic: Courses is basically Illume but through the lens of the course experience. This type of data will list courses in which we can identify students and based on their grade, participation, etc. we can determine their likelihood of persistence or completion. In addition to student persistence and completion, the facilitator will discuss how the tool helps to identify key insights about individual courses, including how they may differ from other courses taken in the same year, all-time enrollment, and its potential impact on overall persistence and completion.

5. Wrap-Up/Closing Session: Wed. 11/17 @ 1:00pm-2:00pm

  • Target Audience: All Users
  • Length: 1 hour
  • Topic: This session will bring it all together with reminders on how the questions inform the types of data that are examined and what steps need to be taken to view/explore the data. Additionally, information on sharing data/reporting will be reviewed and a general discussion will be had to answer any outlying questions.